Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our local helpline

Please call 01429 284 284 to speak to Hartlepool Borough Council Welfare Helpline, a referral partner of Hartlepool Foodbank, who will be able to issue you with a food bank voucher if necessary.

or alternatively…

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

Email us
Contact details

Phone us

01429 598404
Address
28 Church Street,
Hartlepool,
TS24 7DH
Directions via Google Maps